Support Policy Page
At Saddlery India, we are committed to providing exceptional customer service and support to ensure a seamless experience for all our valued customers worldwide. Our support team is dedicated to assisting you with any queries or concerns you may have regarding our products, orders, or services.
Support Channels:
Email Support: Reach out to us via email at support@saddleryindia.com for prompt assistance. Our team endeavors to respond within 24-48 hours on business days.
Phone Support: For urgent matters or direct assistance, you can contact our support team at +91 63934 67470. You can WhatsApp too.
Support Availability: Our support team operates during regular business hours according to the Indian Standard Time (IST) zone. Our business hours are Monday to Friday from 9:00 AM to 6:00 PM IST.
Support Services:
Product Queries: Whether you need assistance with product details, sizing, materials, or any other product-related information, our support team is here to guide you.
Order Assistance: If you have questions about your order status, tracking information, shipping, or returns, we are committed to providing you with timely updates and resolutions.
Technical Support: In case of any technical issues with our website or during the ordering process, our team will swiftly address and resolve these concerns to ensure a smooth shopping experience.
TECHIFY EXPORTS
